Delivery Information

Please be advised that due to the current COVID-19 situation, there might be slight delays with dispatch and deliveries. 

We ship from a UK warehouse and deliver to all of the UK, the Channel Islands and the Isle of Man. For other destinations please visit this myHummy page.

Most orders are shipped with Royal Mail, however we reserve the right to use other couriers from time to time. You will find the name of your courier company in the dispatch notification email, together with your order's tracking number, if applicable. The tracking number may show as 'invalid' until the next working day. If the phone number is provided at checkout, you may receive a text notification from the courier company.

Orders are DISPATCHED Monday to Friday and DELIVERED Monday to Saturday. Please be aware that we are not able to dispatch or deliver on public holidays.

If you are not in at the time of delivery, your parcel might be delivered to a neighbour. If you prefer your parcel not to be accepted by someone else, please contact us as soon as you place your order.

Postage & Packaging rates:

Free UK shipping on orders over £50

UK, Channel Islands, Isle of Man: 3.99 GBP (standard non-tracked) and 5.99 GBP (express non-tracked). Non-tracked express delivery costs only £2 if you qualify for free standard delivery!

Currently dispatching orders within 1-2 working days. Daily cut off time: 2:00PM.

Standard delivery UK - 3-5 working days from dispatch.

Express delivery UK - 1-3 working days from dispatch. Delivery may take 2-4 days for non-mainland UK, Northern Ireland and the Scottish Highlands.

Delivery timings are not guaranteed.